Frequently asked questions.

No. The Grafex signature is placed inside your existing design according to your printing method. The Tagvex number is also added to your existing label design.

Company teams, dealers, audit units and end users can verify products with the mobile app; no authorisation is needed.

No. A smartphone and the mobile app are enough.

Grafex, Tagvex and Authex can be applied in any industry. From cosmetics to pharmaceuticals and from food to automotive spare parts, they are configured around the structure of the product and its risk.

Not necessarily. Most brands start with the single solution that matches their highest-priority risk and add others as the need grows. Used together, packaging, labels and digital channels meet in the same record.

Tracking records the points a product passes through. Verification proves that the product in front of you is the same as the one in the record. A reliable system needs both.

An invisible signature suited to your printing method is placed inside the existing design; the production line and the print process do not change.

Because the signature is added during production, it applies from new production onward. For existing stock you can start with Tagvex labels.

The signature is prepared for your packaging's existing printing method. Suitability is assessed during the needs analysis using the print file and a sample pack.

No. The signature does not carry over to copied packaging, so a copy does not appear genuine on verification.

Yes. Grafex can be delivered as a white-label app published under your brand's name and look. If you already have a mobile app, verification is added to it with an SDK; verification records are passed to your ERP and other enterprise systems through an API.

Both are possible. Grafex can run in the cloud; if the records need to stay in your own infrastructure, it is installed on-premise.

At batch level, products in the same batch carry the same number; at unit level, every product has its own. You can move from batch to unit level later.

If the same code is scanned somewhere unexpected or scanned repeatedly, it shows up in the records.

Yes. The number and code are placed into your existing label layout; a separate label is also possible.

Because it is recorded which batch or unit went where, a recall can be limited to the affected products only.

Yes. Tagvex can be delivered as a white-label app published under your brand's name and look. If you already have a mobile app, scanning is added to it with an SDK; records are connected to your ERP, warehouse and other enterprise systems through an API.

Both are possible. Tagvex can run in the cloud; if the records need to stay in your own infrastructure, it is installed on-premise.

Authex detects risks to your brand across digital channels such as marketplaces, e-commerce sites, social media, advertising, domain names and app stores, prioritises them and turns them into actions for your teams.

More than 90 marketplaces (including Türkiye, the USA, China, Europe and the Middle East), e-commerce sites, social media (Instagram, Facebook, TikTok and others), ad networks, app stores (App Store, Google Play) and domain names.

No. Authex is a SaaS platform. It needs no technical integration; defining your brand information is enough.

Findings are assigned to team members in the platform, action steps are defined and the process is tracked.

Yes. Authex offers protection configured with terminology and risk profiles specific to industries such as cosmetics, food, fashion, technology, healthcare and luxury goods.

In the first meeting we review the product, the production line and the sales channels. Most brands start with a single solution.

It depends on the structure of the product, the solution and its scope. After the needs analysis we share a plan with the stages and dates.

Yes. Projects usually start with a single product or batch; the scope is widened once the results are reviewed.

By the solution, the number of products, the numbering level and the number of channels monitored. A firm quotation is prepared after the needs analysis.

Yes. Field verification, record management and reporting can be provided as a service.